Cookies Policy

This Cookies Policy explains how Luckywins Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the types that may be used, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
Luckywins Casino operates under licences issued by the Tobique Gaming Commission (No. 0000002), the Curaçao Gaming Control Board (No. OGL/2023/174/0082), and the Comoros jurisdiction (ALSI-202508056-FI2).

What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies do not usually contain information that directly identifies you, although information collected through cookies may sometimes be linked with other information held about you.

Cookies can make a website work properly, help it remember your preferences and provide information about how visitors use the website. Some cookies are placed by Luckywins Casino, while others may be placed by third-party service providers that support website functions, security, analytics, advertising or other services.

The term cookies may also include similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies may perform functions similar to cookies, including recognising a device, measuring activity or remembering settings.

Cookies may be session cookies or persistent cookies. Session cookies are temporary and are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may vary depending on its purpose and the settings of your browser or device.

Why we use cookies

  • To keep the website secure and help detect or prevent suspicious, fraudulent or unauthorised activity.
  • To enable essential website features, including account access, navigation and secure sessions.
  • To remember choices you make, such as language, region or display preferences.
  • To understand how visitors use the website and identify areas that may need improvement.
  • To help us assess the performance of content, campaigns and website features.
  • To provide relevant information and, where permitted, support advertising or marketing activities.
  • To help maintain the reliability, speed and functionality of the website.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation and security of the website. They may be used to manage secure sessions, remember login status, route requests, protect forms, detect unusual activity and maintain the integrity of account or transaction-related areas. Without these cookies, some parts of the website may not function correctly.

Because these cookies are needed to provide services that you request, they may not always be disabled through the website's preference tool. You can usually block them through your browser settings, but doing so may prevent you from accessing certain features or using parts of the website normally.

Functional preference cookies

Functional cookies allow the website to remember information that changes how it looks or behaves. For example, they may remember selected preferences, help provide a consistent experience between pages or reduce the need to enter the same choices during a visit. If these cookies are disabled, some personalised features may not operate as intended, although the core website may remain available.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information such as the pages visited, the time spent on a page, general device information, browser type, approximate location and the way visitors move through the website. This information is generally assessed in aggregated or statistical form and may be used to improve design, content, performance and usability.

Analytics information may also help us identify technical errors, understand which pages are useful and assess whether changes to the website are working effectively. Where a third party provides analytics services, that provider may process information in accordance with its own privacy documentation and applicable requirements.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help us understand the effectiveness of promotional activity, limit repeated advertising, measure visits from campaigns or show information that may be more relevant to your interests. These cookies may be provided by third parties and may recognise your browser or device across different websites or services.

Marketing cookies are not required for you to browse the website. You may be able to refuse or withdraw consent for these cookies through the website's cookie controls or your browser settings. Refusing them may mean that information shown to you is less relevant, but it should not usually prevent access to essential website functions.

Your cookie choices and controls

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the cookies being used, you may be able to accept all cookies, reject non-essential cookies or choose which categories to allow. Your selections may be saved for future visits. If you delete cookies, change device settings or use a different browser, you may be asked to make your choices again.

Most web browsers allow you to view, block, delete or restrict cookies through their settings. The exact steps vary between browsers and devices. You can usually find these controls in a section called privacy, security, site settings or cookies. Browser help pages provide instructions for changing these settings.

  1. Open your browser's privacy or security settings.
  2. Review the available cookie and site-data controls.
  3. Choose whether to allow, block or delete cookies.
  4. Apply the changes and revisit the website if required.

You may also be able to control some advertising cookies through tools provided by advertising networks or industry organisations. These controls are separate from Luckywins Casino and may not cover every provider or every type of technology. If you use more than one browser or device, you may need to manage your choices separately on each one.

Blocking or deleting cookies may affect your experience. You may need to re-enter information, lose saved preferences or encounter difficulty using account areas and other interactive features. Strictly necessary cookies may still be used where required to provide secure and functional services.

Do not track signals

Some browsers and devices offer a Do Not Track setting. Because there is no single industry standard for responding to these signals, the website may not respond to every Do Not Track request in the same way. You can use the cookie preference tool and browser controls described above to manage many cookie choices.

Third parties, privacy and policy updates

Some website functions may be supported by third parties, such as security providers, hosting providers, analytics services, payment or technical service providers and advertising partners. These providers may use cookies or similar technologies to deliver their services. Their handling of information may be governed by their own privacy policies, notices and settings. We encourage you to review those documents where relevant.

Cookies may collect technical and usage information, including an internet protocol address, browser type, device type, operating system, approximate location, referral information, pages viewed and interaction details. We may use this information in accordance with applicable privacy obligations and our Privacy Policy. We do not intend for cookies to replace responsible account, identity, security or safer gambling processes.

The website may use information from cookies to support fraud prevention, account security, regulatory compliance, service improvement and responsible operation of gambling-related services. Cookie information may be combined with information provided directly by you or collected through your use of the website where permitted and necessary for these purposes.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or our service providers. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review this page periodically so that you remain aware of how cookies and similar technologies are used.

Questions and further information

For more information about how Luckywins Casino collects, uses, stores and protects personal information, please read our Privacy Policy. If you have a question about this Cookies Policy or wish to understand the choices available to you, use the contact or support options made available on the website. Please do not include sensitive account or payment information unless it is specifically requested through a secure support process.